ALL THE ANSWERS
TO YOUR QUESTIONS

Challenge

If people have donated to me through Facebook, will MS Research Australia still receive the funds?

Yes, if you have selected ‘Multiple Sclerosis Research Australia’ as your charity of choice, we’ll receive the funds. However, there will be a slight delay.

What is The May 50K?

The May 50K is a community fitness and fundraising challenge for Kiss Goodbye to MS. We are challenging Australians to walk, run or move 50 kilometres throughout the month of May to raise funds for life-changing research into MS.

How much does it cost to register?

It’s completely free to register and participate in The May 50K. You can register for 2023 here and leave your limits behind in May!

When and where is The May 50K?

The May 50K is an online fitness challenge which runs for one month from 1 - 31 May 2023. You decide where and when to complete your challenge.

What do I have to do?

Wherever you live, whatever your fitness level, you can decide when and where to complete The May 50K. Really don’t like to run or walk? You can complete the challenge in a way that works best for you. If you are a wheelchair user, you can adjust the kilometres in a way that will be challenging for you. Setting a challenging personal goal will make it more likely others will sponsor you.

Can I swim or cycle my The May 50K challenge?

Absolutely! It’s up to you to decide where or how to complete The May 50K.

How do I share my page to my friends and family?

  • Login
  • Click on the drop-down menu in the top right-hand corner
  • Select Ask for Support
  • Scroll down to share and invite where you can share your page to other networks or email your contacts

How do I challenge a friend?

  • Login
  • Click on the drop-down menu in the top right-hand corner
  • Select Challenge a Friend
  • Insert your friend's details 

The May 50K App

Does The May 50K have an app?

The May 50K App will be available for download soon.

Facebook FAQs

Why aren’t the donations that I’m receiving through Facebook showing up on my fundraising page?

Facebook donations are handled and held by a third party, so we can’t sync these donations with The May 50K campaign due to limitations with the Facebook Donate button functionality. Given these limitations, we advise you not to use the Facebook Donate button to raise funds.    

If you’d like your friends and family to donate to you, we encourage you to share the link to your fundraising page on your social media pages instead. 

I’ve shared my page on Facebook asking for donations using the Facebook Donate button. Will the funds I raise come to Multiple Sclerosis Limited?

Yes, they will, however, we currently advise that you don’t use the Facebook Donate button to raise funds for your fundraiser as we can’t link any donations back to your fundraising page. If you’ve already set up a post, we ask that you: 

  • Delete the post, as this is the only way to remove the Facebook Donate button,
  • Create a new Facebook post and share the link to your fundraising page without adding the ‘Donate’ button.

Why can’t you sync my donations?

Facebook donations are handled and held by a third party, and Facebook doesn’t have the functionality to sync donations to a fundraisers page at the moment. We’re working with Facebook to try to find a solution for the future, but currently we advise you not to use the Facebook Donate button to raise funds. 

Is my donation via Facebook secure?

The Facebook Donate button is a Facebook-owned feature, please contact them directly with any queries about privacy and security. However, you can view their privacy policy here: https://m.facebook.com/payments_terms/privacy

Registering

How do I join a team?

During registration, you will be able to search for the team you'd like to join.

Once registered, search for the team you'd like to join, and simply click on the 'Join Us' button on the team page while logged in to your own account. This will automatically connect you to the team.

If a team is set up as invite only, you will need to contact the Team Captain and request that they send you an invite to join their team.

How do I reset my password?

Login to your the May 50K account and head to your dashboard. Click on ‘My account’ and select ‘Reset Password’.

How do I register as an individual/solo on the May 50K site?

  • Click on the register button at the top of the homepage
  • Select new or returning participant
  • Select your challenge distance & fitness activity
  • Enter your details, connection to MS, and set your fundraising target
  • Press the skip button to register or join an organisation
  • Press the skip button for would you like to create or join a team
  • If you would like to invite a friend, fill in their information. If not, press skip
  • If you want to buy Merchandise, select the appropriate item. If not, press skip
  • You can then choose to kickstart your fundraising
  • You are all registered and ready to go

How do I update my fundraising and donations page?

  • Login
  • Click on the drop-down menu in the top right-hand corner.
  • Select Edit My Page
  • Then update your fundraising details

How do I set up my profile and update my fundraising and fitness goals?

  • Login
  • Click on the drop-down menu in the top right-hand corner
  • Select Edit My Page
  • The image next to your name has a camera below. Click on it to upload a profile photo
  • Under the profile photo, there is a second camera image which you can use to upload a background image
  • Scroll down to update your fundraising goal and fitness activity

Fundraising

Where do the funds go that I raise?

The May 50K is managed by MS Plus Ltd, with all proceeds being directed to MS Australia to fund researchers, projects and collaborative platforms, advancing research into better treatments, preventions and a cure for MS.

Thank you for helping us leave MS where it belongs, behind us!

How do I update my fundraising goal?

  • Login
  • Click on the drop-down menu in the top right-hand corner
  • Select Edit My Page
  • Scroll down to update your fundraising goal

How do I thank my donors?

  • Login 
  • Click on the drop-down menu in the top right-hand corner
  • Select My Donations
  • Scroll down to you see the donations you have received
  • Select if you want to thank your donors via Facebook or email
  • A template will appear which you can use as is or amend

My Fitness Activity

How do I log my kilometres online?

  • Login
  • Click on the drop-down menu in the top right-hand corner
  • Select Log My KMs
  • Scroll down to log your KM and manual add in your activity

Can I start recording my kilometres in the lead up to May?

You certainly can! But we will reset your kilometres to zero on 1 May 2023.

Why should I start logging my kilometres in the first week of May?

If you log your kilometres between 1 - 7 May, you will go into the draw to win 1 of 10 JBL Pulse 4 Speakers, valued at $329.95 each!

How do I update my fitness goal?

  • Login
  • Click on the drop-down menu in the top right-hand corner
  • Select Edit My Page
  • Scroll down to update your fitness goal

ORGANISATIONS

What are organisation teams?

Your organisation has the option to create teams within your organisation to create some fun internal competition. You might like to have teams for departments, locations or even have external providers create a team within your organisation.

If you have created or joined an organisation and don’t wish to create or join a team within your organisation you can simply skip this step of the registration process.

How can my organisation get involved?

Creating an organisation and asking your colleagues to set up internal organisation teams to compete against each other, is the easiest way to get others involved. You can run before work, organise a team zoom walk at lunchtime or go for a sunset stroll – whatever suits you and your colleagues best.

You can also challenge your clients, suppliers and competitors at other companies – there’s nothing like some friendly competition to spice things up!

How do I register my organisation?

  • Click on the register button at the top of the homepage
  • Select new or returning participant
  • Select your challenge distance and fitness activity
  • Enter your details, connection to MS, and set your fundraising target
  • Select register a new organisation (even if your organisation participated last year)
  • If you would like to create an internal team within your organisation (i.e., department or location team) select create a team if not select skip.
  • If you would like to invite a friend, fill in their information. If not, press skip
  • If you want to buy Merchandise, select the appropriate item. If not, press skip. Note you can create custom T-shirts for your organisation here: The May 50K: Custom Team T-Shirt
  • You can then choose to kickstart your fundraising and start recruiting team captains to create teams within your organisation or employees to simply join your organisation.

How do I get the most out of The May 50K at my organisation?

There’s a few simple things you can do to boost your organisation’s participation:

  • Put us in touch with whoever leads your health and well-being program
  • Register yourself first, set an ambitious target for yourself and make the first donation from yourself, to yourself to show your commitment to The May 50K
  • Encourage your senior leadership to participate and lead from the front
  • Get all your colleagues involved and inspire internal competition
  • Encourage your organisation to match your fundraising efforts to help smash your goals

How do I join an existing organisation?

  • If you’re already registered, Login
  • Select find a fundraiser, top middle of navigation bar
  • Search for your organisation name
  • If you are joining a department or location team within your Organisation scroll down and select your team
  • Select Join Us

 

  • If you are not yet registered simply complete the registration process and select Join an Organisation, to search for your organisation. On the next step you can choose to create or join an internal team within your organisation (i.e., departmental or location) or select skip and proceed through the final registration steps.

 

  • Alternatively, you may have been sent a link to join your organisation or a team within your organisation, this case you will automatically be joining the organisation/team and can simply follow the prompts to complete your registration. As mentioned above if you do not wish to create or join an internal team within your organisation (i.e., departmental or location) simply select skip and proceed through the final registration steps.

Teams

How do I create a team and invite team members?

If you are not yet registered

  • On the third step of registering, you will be given the option to create a team
  • After completing your personal challenge details, you will be asked if wish to create or join an organisation. If you are only signing up socially and not a part of an organisation select skip
  • Step three select Register a New Team (even if you were an existing team in previous years). Teams can be a Social Team or if you created an Organisation, you can create teams within your Organisation I.e. departments/locations.
  • Upon completion of setting up your team you’ll receive your team URL which you can email and share on socials to recruit team members.

 

If you are already registered, Login

  • Select CREATE TEAM on your dashboard and here you can complete setting up your team
  • Follow the prompts to set up your team or workplace – note you can set up a workplace with internal teams I.e., locations/departments.
  • Upon completion of setting up your team you’ll receive your team URL which you can email and share on socials to recruit team members.

Other

Is The May 50K merchandise available?

Yes, please visit the MS Plus Online Shop to order your official The May 50K merchandise, or you can place your order during registration.