ALL THE ANSWERS
TO YOUR QUESTIONS

Facebook FAQs

I’ve shared my page on Facebook asking for donations using the Facebook Donate button. Will the funds I raise come to MS Research Australia?

Yes, they will, however, we currently advise that you don’t use the Facebook Donate button to raise funds for your fundraiser as we can’t link any donations back to your fundraising page. If you’ve already set up a post, we ask that you: 

  • Delete the post, as this is the only way to remove the Facebook Donate button,
  • Create a new Facebook post and share the link to your fundraising page without adding the ‘Donate’ button.

Why aren’t the donations that I’m receiving through Facebook showing up on my fundraising page?

Facebook donations are handled and held by a third party, so we can’t sync these donations with The May 50K campaign due to limitations with the Facebook Donate button functionality. Given these limitations, we advise you not to use the Facebook Donate button to raise funds.    

If you’d like your friends and family to donate to you, we encourage you to share the link to your fundraising page on your social media pages instead. 

Why can’t you sync my donations?

Facebook donations are handled and held by a third party, and Facebook doesn’t have the functionality to sync donations to a fundraisers page at the moment. We’re working with Facebook to try to find a solution for the future, but currently we advise you not to use the Facebook Donate button to raise funds. 

If people have donated to me through Facebook, will MS Research Australia still receive the funds?

Yes, if you have selected ‘MS Research Australia’ as your charity of choice, we’ll receive the funds. However, there will be a slight delay.

Is my donation via Facebook secure?

The Facebook Donate button is a Facebook-owned feature, please contact them directly with any queries about privacy and security. However, you can view their privacy policy here: https://m.facebook.com/payments_terms/privacy

What is The May 50K?

The May 50K is a community fitness and fundraising challenge for Kiss Goodbye to MS, MS Research Australia’s national fundraising campaign. We are challenging Australians to walk or run 50 kilometres throughout the month of May to raise funds for life-changing research into MS.

How much does it cost to register?

It’s completely free to register and participate in The May 50K. You can sign up here and leave your limits behind this May!

When and where is The May 50K?

The May 50K is an online fitness challenge which runs for one month from 1st May 2019 to 31st May 2019. You decide where and when to complete your challenge.

What do I have to do?

Wherever you live, whatever your fitness level, you can decide when and where to complete The May 50K. Really don’t like to run or walk? You could complete the challenge in a  way that works best for you. If you are a wheelchair user, you can adjust the kilometres in a way that will be challenging for you. Setting a challenging personal goal will make it more likely others will sponsor you.

Can I swim or cycle my May 50K?

Absolutely! It’s up to you to decide where or how to complete The May 50K.

How do I log my kilometres online?

For detailed instructions on how to link your fundraising page to your fitness app, please click here.

You can log your kilometers in two ways:

  • Link your page to a fitness tracker or app

We are linked to FitBit, mapmyfitness and Strava to automatically sync with your fundraising page and add to your kilometre tracker each time you record an activity.

You can use your smartphone to download FitBit, mapmyfitness or Strava to get started. After creating an account with your preferred app, login to your The May 50K account and head to the ‘My Fitness Activity’ tab to connect to your fitness app.

Please allow 24 hours for your activity to show up on your fundraising page.

  • Log your kilometres manually

To log kilometres manually, simply login to your online fundraising page and head to the ‘My Fitness Activity’ to record your activity.

Can I start recording my kilometres in the lead up to May?

You certainly can! But we will reset your kilometres to zero on 1 May 2019.

How do I join a team?

You can join a public team by clicking on the "Join us" button on the teams fundraising page. If the team is set to private you will need to ask the team captain to send you an invite.

How do I update my fundraising goal?

Login to your The May 50K account and head to your dashboard. Click on ‘Edit my page’ and update your fundraising goal.

How do I reset my password?

Login to your the May 50K account and head to your dashboard. Click on ‘My account’ and select ‘Reset Password’.

Where do the funds go that I raise?

Every dollar you raise will go towards MS Research Australia’s national fundraising campaign, Kiss Goodbye to MS.

MS Research Australia is the largest Australian not-for-profit organisation dedicated to funding, coordinating, educating and advocating for MS research as part of the worldwide effort to solve MS.`

Thank you for helping us leave MS where it belongs, behind us.

Is The May 50K merchandise available?

The first 650 fundraisers who raise $220 will receive a FREE The May 50K t-shirt. Why not kickstart your fundraising with a donation to yourself?