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The May 50K App is now available for download.

DOWNLOAD THE APP

Download The May 50K App via the App Store or Google Play Store.

When you download the app, you’ll be prompted to enter your email and password. These will be the same as when you signed up online.

If you haven’t registered, you’ll be directed to do so.

If you’re having trouble logging in, please make sure you're attempting to log in using the same email address and password that you set up when you registered.

If needed, you can reset your password by selecting ‘Forgotten your password’ and following the prompts.

If you're still having difficulties logging in, please get in touch with the team. We'll be happy to help!

When you open the app, you’ll see a red plus sign. Click on this and select ‘Start live tracking.’

This will open a map with a ‘play’ button, press this to start.

When you’re finished, press ‘pause’ then ‘stop’.

If the map doesn’t open, go to your settings and make sure you’ve authorised The May 50K app to use your location.

If you need to update your activity, open your app and select the ‘activity’ tab down the bottom.

Scroll down until you see the list of recent activity. Click on the three dots next to the entry you want to edit, then select the pen icon in the top right hand corner. This will allow you to edit.

Once you’ve made your changes, click ‘save changes’.

The May 50K app uses the inbuilt GPS system in your smartphone to track your fitness activity.

GPS estimates your location on Earth by using signals from a set of orbiting satellites. The GPS system includes the chip in your device as well as the satellites above the Earth.

Issues may occur during an activity, this can be caused by the phones operating system attempting to close the app to preserve memory and battery life.

In these circumstances, the activity may report a different distance than you actually travelled, and unfortunately, we cannot ‘fill in’ the missing data.

It is also common that different devices can show slightly different data for the same activity. This is because each device’s GPS chip performs differently.

Issues typically fall into three categories:

• GPS drift: The GPS track generally follows the shape of the road/path but with much less precision.
• Lost GPS signal: If the GPS signal is lost and later re-acquired the pre- and post-signal-loss points will be connected with a straight line.
• GPS bounce: A 'jumpy' GPS signal can cause your activity to report more distance than you actually travelled since each 'zig' and 'zag' of your GPS track has to be accounted for with a straight line connecting them.

To ensure the best GPS ensure you do the following:

• Have a clear view to the sky. Obstructions between the phone and the sky can affect the signal.
• Ensure your device has data enabled.
• Give it time - allow time for the GPS receiver to tune into the satellites before starting an activity.
• Disable any battery saver settings including Power Saving Mode or Battery Management.

Also ensure that the app is granted the appropriate permissions. You can check this by taking the following steps:

• • Go to your settings
  • In the list of apps, select The May 50K app
  • Click on location
  • Select ‘Always’ when prompted.

• • Turn the phone off/on.
  • Turn GPS off/on.
  • Go to Settings > Apps > The May 50K > Permissions > Location
  • Select “Allow all the time”

Consult dontkillmyapp.com for more information on how to optimise your Android phone settings

You can track your kms using the in-built fitness tracker, or connect to your Fitbit, Map My Fitness or Garmin account.

There are two ways to connect these: through the app or through the website.

• Login and go to your dashboard.
• Scroll down until you see ‘Connect your preferred fitness app’ select your app and follow the prompts.

Through The App

• Select your profile picture on the top right-hand corner of the screen.
• Scroll down to Activity and select ‘Apps and Devices’.
• Select your app and follow the prompts.
• You will be directed to log in via the website.

Sometimes there is a delay on your devise syncing with The May 50K – this delay can be between a few hours and overnight.

If your activity hasn’t uploaded by the next day, please disconnect and reconnect your device.

To make things easier for your friends, family and colleagues to donate, they can scan a QR code directly from your app.

To find the QR code, open the app, click the fundraising tab, and click the ‘QR code button’ under your fundraising total.

Select the Fundraising icon on the bottom right panel, then select Share page. This will give you the options to share across multiple platforms.

Yes, if you have selected ‘Multiple Sclerosis Research Australia’ as your charity of choice, we’ll receive the funds. However, there will be a slight delay.

The May 50K is a community fitness and fundraising challenge for Kiss Goodbye to MS. We are challenging Australians to walk, run or move 50 kilometres throughout the month of May to raise funds for life-changing research into MS.

It’s completely free to register and participate in The May 50K. You can register for 2023 here and leave your limits behind in May!

The May 50K is an online fitness challenge which runs for one month from 1 - 31 May 2023. You decide where and when to complete your challenge.

Wherever you live, whatever your fitness level, you can decide when and where to complete The May 50K. Really don’t like to run or walk? You can complete the challenge in a way that works best for you. If you are a wheelchair user, you can adjust the kilometres in a way that will be challenging for you. Setting a challenging personal goal will make it more likely others will sponsor you.

Absolutely! It’s up to you to decide where or how to complete The May 50K.

• Login
• Click on the drop-down menu in the top right-hand corner
• Select Ask for Support
• Scroll down to share and invite where you can share your page to other networks or email your contacts

• Login
• Click on the drop-down menu in the top right-hand corner
• Select Challenge a Friend
• Insert your friend's details 

During registration, you will be able to search for the team you'd like to join.

Once registered, search for the team you'd like to join, and simply click on the 'Join Us' button on the team page while logged in to your own account. This will automatically connect you to the team.

If a team is set up as invite only, you will need to contact the Team Captain and request that they send you an invite to join their team.

Login to your the May 50K account and head to your dashboard. Click on ‘My account’ and select ‘Reset Password’.

• Click on the register button at the top of the homepage
• Select new or returning participant
• Select your challenge distance & fitness activity
• Enter your details, connection to MS, and set your fundraising target
• Press the skip button to register or join an organisation
• Press the skip button for would you like to create or join a team
• If you would like to invite a friend, fill in their information. If not, press skip
• If you want to buy Merchandise, select the appropriate item. If not, press skip
• You can then choose to kickstart your fundraising
• You are all registered and ready to go

• Login
• Click on the drop-down menu in the top right-hand corner.
• Select Edit My Page
• Then update your fundraising details

• Login
• Click on the drop-down menu in the top right-hand corner
• Select Edit My Page
• The image next to your name has a camera below. Click on it to upload a profile photo
• Under the profile photo, there is a second camera image which you can use to upload a background image
• Scroll down to update your fundraising goal and fitness activity

The May 50K is managed by MS Plus Ltd, with all proceeds being directed to MS Australia to fund researchers, projects and collaborative platforms, advancing research into better treatments, preventions and a cure for MS.

Thank you for helping us leave MS where it belongs, behind us!

• Login
• Click on the drop-down menu in the top right-hand corner
• Select Edit My Page
• Scroll down to update your fundraising goal

• Login 
• Click on the drop-down menu in the top right-hand corner
• Select My Donations
• Scroll down to you see the donations you have received
• Select if you want to thank your donors via Facebook or email
• A template will appear which you can use as is or amend

• Login
• Click on the drop-down menu in the top right-hand corner
• Select Log My KMs
• Scroll down to log your KM and manual add in your activity

You certainly can! But we will reset your kilometres to zero on 1 May 2023.

• Login
• Click on the drop-down menu in the top right-hand corner
• Select Log My KMs
• Scroll down to update your fitness goal

Your organisation has the option to create teams within your organisation to create some fun internal competition. You might like to have teams for departments, locations or even have external providers create a team within your organisation.

If you have created or joined an organisation and don’t wish to create or join a team within your organisation you can simply skip this step of the registration process.

Creating an organisation and asking your colleagues to set up internal organisation teams to compete against each other, is the easiest way to get others involved. You can run before work, organise a team zoom walk at lunchtime or go for a sunset stroll – whatever suits you and your colleagues best.

You can also challenge your clients, suppliers and competitors at other companies – there’s nothing like some friendly competition to spice things up!

• Click on the register button at the top of the homepage
• Select new or returning participant
• Select your challenge distance and fitness activity
• Enter your details, connection to MS, and set your fundraising target
• Select register a new organisation (even if your organisation participated last year)
• If you would like to create an internal team within your organisation (i.e., department or location team) select create a team if not select skip.
• If you would like to invite a friend, fill in their information. If not, press skip
• If you want to buy Merchandise, select the appropriate item. If not, press skip. Note you can create custom T-shirts for your organisation here: The May 50K: Custom Team T-Shirt
• You can then choose to kickstart your fundraising and start recruiting team captains to create teams within your organisation or employees to simply join your organisation.

There’s a few simple things you can do to boost your organisation’s participation:

• Put us in touch with whoever leads your health and well-being program
• Register yourself first, set an ambitious target for yourself and make the first donation from yourself, to yourself to show your commitment to The May 50K
• Encourage your senior leadership to participate and lead from the front
• Get all your colleagues involved and inspire internal competition
• Encourage your organisation to match your fundraising efforts to help smash your goals

• If you’re already registered, Login
• Select find a fundraiser, top middle of navigation bar
• Search for your organisation name
• If you are joining a department or location team within your Organisation scroll down and select your team
• Select Join Us

• If you are not yet registered simply complete the registration process and select Join an Organisation, to search for your organisation. On the next step you can choose to create or join an internal team within your organisation (i.e., departmental or location) or select skip and proceed through the final registration steps.

• Alternatively, you may have been sent a link to join your organisation or a team within your organisation, this case you will automatically be joining the organisation/team and can simply follow the prompts to complete your registration. As mentioned above if you do not wish to create or join an internal team within your organisation (i.e., departmental or location) simply select skip and proceed through the final registration steps.

If you are not yet registered

• On the third step of registering, you will be given the option to create a team
• After completing your personal challenge details, you will be asked if wish to create or join an organisation. If you are only signing up socially and not a part of an organisation select skip
• Step three select Register a New Team (even if you were an existing team in previous years). Teams can be a Social Team or if you created an Organisation, you can create teams within your Organisation I.e. departments/locations.
• Upon completion of setting up your team you’ll receive your team URL which you can email and share on socials to recruit team members.

If you are already registered, Login

• Select CREATE TEAM on your dashboard and here you can complete setting up your team
• Follow the prompts to set up your team or workplace – note you can set up a workplace with internal teams I.e., locations/departments.
• Upon completion of setting up your team you’ll receive your team URL which you can email and share on socials to recruit team members.

A Facebook Fundraiser is a NEW fundraising feature available through your Fundraiser Dashboard.

It will link a Facebook Fundraiser to your Fundraising Page, allowing friends, family and colleagues to donate towards your fundraising, directly from your Facebook Page.

All donations received via your Facebook Fundraiser will appear on your Fundraising Page and add to your overall fundraising.

To set up your Facebook Fundraiser:

1. Login to your Fundraiser Dashboard
    
2. Click on the Create A Facebook Fundraiser button

Follow the prompts, and a Facebook Fundraiser will be set up for you and shared on your Facebook Page.

As soon as your Facebook Fundraiser is created, Facebook shares it with your Facebook friends.

At the top of your Facebook Fundraiser Page (in Facebook) you will find an Invite button, which you can use to directly invite your friends to support you.

When you create your Facebook Fundraiser, a Facebook Fundraising Page will be created for you using information you have already included in your Fundraising Page (on this site).

By editing the Facebook Fundraiser post, you will be able to update features like your fundraising goal and cover photo.

It can sometimes take a couple of hours for donation received through your Facebook Fundraiser to show up on your Fundraising Page.

Check back a little later, and your donation should be there.

Your fundraising goal may not sync to your Facebook Fundraising, but it is easy to update it by editing your Facebook Fundraiser.

Facebook does not share any personal details with our site, so your Facebook Fundraising donations will appear as Facebook Donation on your Fundraising Page.

You will only be able to see your Facebook Fundraiser donor's names in Facebook itself.

Unfortunately, a Facebook Fundraiser can only be created your individual Fundraising Page, but will of course add to your team or organisation overall fundraising.

If you set up a Facebook Fundraiser directly through Facebook it will not be linked to your Fundraising Page.

If you have already set one up, we recommend you delete it and create a Facebook Fundraising through your Fundraiser Dashboard.

If you have selected MS Plus as your charity of choice, we’ll receive the funds. However, there will be a slight delay and those donations will not appear on your Fundraising Page.

If you would like to receive donations via Facebook, we recommend creating a Facebook Fundraiser through your Fundraiser Dashboard.

When sharing a post on Facebook, you may be prompted to add a Donate button to your post. We recommend you do not select this option, as these donations will not appear on your Fundraising Page.

It is best to either create a Facebook Fundraiser through your Fundraiser Dashboard or share a link to your Fundraising Page on Facebook.

If you have accidentally deleted the Facebook Fundraiser you created through your Fundraiser Dashboard, you will unfortunately not be able to create a new one.

You can continue fundraising on Facebook, by sharing a link to your Fundraising Page so friends, family and colleagues can support you.

To remove a Facebook Fundraiser from you Facebook page, you first need to delete the fundraiser itself before you will be able to delete the post associated with it.

PLEASE NOTE: If you delete your Facebook Fundraiser, you will not be able to create a new one. 

Yes, please visit the MS Plus Online Shop to order your official The May 50K merchandise, or you can place your order during registration.